Yes, we cover Bedfordshire, Buckinghamshire and Hertfordshire and have bases in both Sandy and Hitchin. Call us for the next available appointment on 01767 681297

St George’s Tyres Return and Warranty Policy

At St George’s Tyres, we are committed to providing high-quality fitted tyres and excellent service. If you experience an issue with your tyres, please review our return policy below.

1. Returns & Refunds

As we only sell and fit tyres, we do not accept returns on fitted tyres unless they are found to be defective due to a manufacturing fault. Once a tyre has been fitted to a vehicle, it is considered used and cannot be returned for reasons such as a change of mind or incorrect selection.

2. Defective Tyres & Manufacturer’s Warranty

All tyres sold and fitted by St George’s Tyres are covered by a manufacturer’s warranty against defects in materials or workmanship for the legal tread life of the tyre.

• Inspection Process for Defective Tyres:

  • If you believe your tyre is defective, return to our store with your proof of purchase.
  • Our team will conduct an initial assessment. If necessary, the tyre will be sent to the manufacturer for further inspection.
  • This process may take several weeks, depending on the manufacturer’s response.

• Outcome:

  • If a defect is confirmed by the manufacturer, we will offer a free replacement or a pro-rata refund based on the remaining tread depth.
  • If no manufacturing defect is found, the tyre will be returned to you, and no refund or replacement will be provided.

3. Exclusions from Warranty & Returns

The following are not covered under our warranty or return policy:

• Tyres that have been used or worn beyond the UK legal tread depth limit.
• Damage caused by road hazards, such as potholes, curbs, or punctures.
• Damage resulting from improper use, including:
  • Driving on under- or over-inflated tyres.
  • Overloading the vehicle.
  • Misalignment or uneven tyre wear due to mechanical faults.
• Tyres damaged due to accidents, vandalism, or fire.
• General wear and tear that occurs from normal use.

4. Contact Us

If you have any concerns about your fitted tyres or believe they may be defective, please contact us:

• Phone: 01767 681297
• Email: st.georgestyres@gmail.com
• Address: 11 High Road, Seddington, SG19 1NU

Our team is happy to assist you and ensure you receive the best possible service.

A temporary puncture repair is a quick fix solution that is intended to get you back on the road temporarily. It involves inserting a plug or patch into the punctured area to seal the hole and prevent air from escaping. However, this type of repair is not considered a long-term solution and is not designed to last for an extended period of time.

On the other hand, a permanent repair is a more comprehensive solution that involves removing the tyre from the wheel and repairing the puncture from the inside. This typically involves using a combination of patches and sealants to ensure a durable and long-lasting repair. Permanent repairs are usually performed by trained technicians using specialised equipment to ensure the integrity of the tyre is maintained.

While a temporary puncture repair may be sufficient for minor punctures and emergencies, it is important to note that it is not recommended for long-term use. A permanent repair is generally the preferred option as it provides a more reliable and durable solution, ensuring the safety and performance of your tyre.

A: The primary differences between budget, mid-range, and premium tyres lie in their performance, durability, materials, and price:

1. Budget Tyres:
   • Price: These are the most affordable option.
   • Performance: Budget tyres are designed to meet basic driving needs. They provide adequate performance in normal driving conditions but may lack in advanced features such as improved wet grip, shorter braking distances, and noise reduction.
   • Durability: Typically, budget tyres have a shorter lifespan and may wear out faster than mid-range or premium tyres.
   • Materials and Technology: They are made with basic materials and simpler technology, which keeps the cost low but may compromise on performance and longevity.
2. Mid-Range Tyres:
   • Price: These tyres are moderately priced, offering a balance between cost and performance.
   • Performance: Mid-range tyres provide better performance than budget tyres, with improved handling, traction, and braking efficiency. They often include some advanced features and technologies found in premium tyres.
   • Durability: They tend to last longer than budget tyres, offering better value over time.
   • Materials and Technology: Mid-range tyres use higher quality materials and more advanced manufacturing processes compared to budget tyres, enhancing their overall performance and lifespan.
3. Premium Tyres:
   • Price: Premium tyres are the most expensive option.
   • Performance: They offer the highest level of performance, with superior handling, braking, traction, and comfort. Premium tyres are often designed for specific driving conditions, such as high-performance, off-road, or all-season use.
   • Durability: These tyres are built to last, often with warranties that reflect their longer lifespan. They are made to withstand various driving conditions while maintaining performance.
   • Materials and Technology: Premium tyres incorporate the latest materials and cutting-edge technology, including advanced rubber compounds, innovative tread patterns, and noise-reduction designs. This results in optimal performance, safety, and fuel efficiency.

Choosing the Right Tyre:

• Budget Tyres: Suitable for drivers with limited budgets who need basic, everyday performance.
• Mid-Range Tyres: Ideal for those who want a good balance of performance and cost-effectiveness.
• Premium Tyres: Best for drivers who prioritize top-tier performance, safety, and durability, and are willing to invest more upfront.

Your choice will depend on your driving habits, budget, and the specific requirements of your vehicle. Always consider consulting with a tyre specialist to find the best option for your needs.

• Speed Rating: Indicates the maximum speed a tyre can safely maintain. For example, a tyre with an “H” rating can handle speeds up to 130 mph (210 km/h).
• Load Index: Represents the maximum load a tyre can carry. Ensure the tyres you choose can handle the weight of your vehicle, including any additional cargo.
• Both ratings should meet or exceed the specifications given by your vehicle’s manufacturer to ensure safety and optimal performance.

It is generally not recommended to mix different tyre brands or types on the same vehicle. Differences in tread patterns, rubber compounds, and overall performance can affect handling and safety. For the best performance and safety, use the same brand, type, and size on all four wheels.

• Tread Pattern: Different patterns suit different driving conditions (e.g., all-season, summer, winter).
• Tyre Size: Ensure the size matches the manufacturer’s recommendations for your vehicle.
• Load Index and Speed Rating: These must meet or exceed your vehicle’s requirements.
• Driving Conditions: Consider the typical weather and road conditions you’ll be driving in.
• Brand and Quality: Reputable brands often offer better durability and performance.

The tyre size can be found on the sidewall of your current tyres and is represented in a format like 205/55R16. This includes the tyre width (205 mm), aspect ratio (55), and diameter (16 inches). Check your vehicle’s owner’s manual or the placard on the driver’s door jamb for the manufacturer’s recommended size.

• All-Season Tyres: Designed to perform well in a variety of conditions, including wet and dry roads, and light snow.
• Summer Tyres: Optimized for warm weather, providing better grip and handling on dry and wet roads but not suitable for snowy or icy conditions.
• Winter Tyres: Specifically designed for cold weather with tread patterns and rubber compounds that provide better traction on snow and ice.

• Tread Wear: Replace tyres before tread depth is below 2/32 inches (1.6 mm).
• Age: Tyres should be replaced every 5-10 years, regardless of wear, due to rubber degradation.
• Visible Damage: Replace tyres if there are cuts, cracks, bulges, or other damage.
• Performance: If the tyres are no longer providing the necessary traction or ride comfort, it’s time to replace them.

Whether your puncture can be repaired depends on several factors:

1. Location of the Puncture:
   • Repairable: Punctures located within the tread area (the central part of the tyre) are usually repairable.
   • Non-Repairable: Punctures or damage to the sidewall or shoulder areas of the tyre are typically not repairable due to safety concerns.
2. Size of the Puncture:
   • Repairable: Small punctures, generally up to 1/4 inch (6 mm) in diameter, can often be repaired.
   • Non-Repairable: Larger punctures or cuts may compromise the tyre’s structural integrity, making repair unsafe.
3. Number of Punctures:
   • Repairable: A single puncture in the tread area can usually be repaired.
   • Non-Repairable: Multiple punctures, especially if they are close together, can weaken the tyre, making repair inadvisable.
4. Condition of the Tyre:
   • Repairable: Tyres that are in good condition with plenty of tread life remaining are better candidates for repair.
   • Non-Repairable: Tyres that are worn out, have visible damage (such as cracks or bulges), or are near the end of their tread life are generally not worth repairing.
5. Type of Puncture:
   • Repairable: Simple punctures caused by nails or screws can usually be repaired.
   • Non-Repairable: Irregular or severe damage, such as that caused by hitting a curb or a large object, might not be repairable.

Important Considerations:

• Always have your tyre inspected by a professional to determine if it is safe to repair.
• If a tyre repair is performed, it should follow industry standards (e.g., using a patch/plug combination).
• Driving on a damaged tyre can be dangerous; if in doubt, replace the tyre.

If your puncture meets the repairable criteria, a professional can safely repair your tyre, extending its lifespan and saving you the cost of a new tyre.